
Privacy Policy
Effective Date: 01/05/2025
At Eagle Hotel Sales, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and share personal data in connection with our outsourced hotel sales and lead generation services.
1. Who We Are
Eagle Hotel Sales (“we”, “our”, or “us”) is a UK-based hotel sales consultancy that provides white-label research, prospecting, and lead generation for city-centre hotels.
2. Data We Collect
We may collect and process the following types of personal data:
A. Hotel Contact Data (i.e., our clients)
-
Names, job titles, and contact details of hotel staff or representatives
-
Communications between you and our team
-
Payment and invoicing information (if applicable)
B. Lead Contact Data (i.e., business contacts we source on your behalf)
-
Names, job titles, and company affiliation
-
Email addresses, phone numbers, LinkedIn profiles, and publicly available business information
-
Interaction history where applicable (e.g., outreach attempts)
3. How We Use the Data
We use your data for the following purposes:
A. For Hotel Contacts:
-
To deliver our services and communicate with you
-
To manage contracts and service agreements
-
To issue invoices and maintain business records
-
To improve our offerings and maintain client relationships
B. For Lead Contacts:
-
To research and compile targeted corporate sales leads for hotel clients
-
To verify contact validity and relevance to our clients’ sales goals
-
To provide these details to the hotel clients we are contracted by
All lead data is sourced from publicly available or permission-based business directories, websites, and platforms.
4. Sharing of Data
-
We do not sell or rent personal data to third parties.
-
Lead Contact Data is shared only with the specific hotel client who has commissioned the research.
-
We may share data with third-party processors (e.g., CRM platforms or secure cloud services) under strict confidentiality and data protection agreements.
5. Data Storage & Security
-
We store all personal data securely using encrypted systems and access-controlled environments.
-
Contact data is retained only as long as necessary to fulfil the services, comply with legal obligations, or resolve disputes.
-
All data is stored on servers within the UK or EEA, or in territories with equivalent data protection laws.
6. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
-
Your consent
-
Performance of a contract
-
Legitimate interests (e.g., providing leads that benefit hotel clients)
7. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion of inaccurate or unnecessary data
-
Object to processing or request restriction
-
Withdraw consent at any time (where consent was the basis for processing)
-
Please email info@eaglehotelsales.com for any such requests.
8. Cookies & Website Use
Our website may use cookies or analytics tools. For more detail, please refer to our Cookie Policy.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website and marked with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact: